FAQS

What is your shipping policy? When will I get my order?

Please allow 3-5 business days for order processing. Business days are Monday through Friday 9AM – 5PM.  Once your order is shipped, you will receive a confirmation email with the assigned tracking number. Once your order is shipped, you will also need to contact the mailing provider directly for any updates on the location of your package during transit. If you have placed an order and selected local pickup please refer to your order confirmation email for the current pickup dates and times available.

Please forward all questions and concerns to -> toptierbeautyllc@yahoo.com

I need to return my items. How can I do that?

We are currently not accepting returns or exchanges more than 48 hours after your package has been marked delivered by the shipping carrier. PLEASE MAKE SURE TO CHECK YOUR ORDER AS SOON AS YOU RECEIVE IT! NO EXCEPTIONS!!!